Hi,

Firstly, welcome to kenderdine.co.uk, the entire team and we are very pleased to have you visit. So your first order with us goes as smoothly as possible, we have compiled together some basic information you might find useful. For starters, what you get with kenderdine.co.uk,

• Standard UK P&P only £2.75, or its free if you spend over £35
• No animal testing policy
• You can return unused items within 7 days of receipt for an exchange or refund
• High quality service

Take a look around and see what we have to offer, either by searching for something specific, or if your all new to this, by looking at our featured products or going through our product categories. If all else fails, if you receive any product that you're not happy about you may return it as per our terms and conditions of sale.

I highly recommend that you read the New Users FAQ, which should answer lots of your immediate queries like, what about returns or is my credit card secure. Also, if you're new to the internet or would like some assistance on the way to make your first purchase at kenderdine.co.uk, to take a quick look at the step-by-step buying guide.

After all that, if you're still stuck or have a query you can either look the rest of the online Customer Services area, or email us on Customer.Services@kenderdine.co.uk We work to a principle here, that we expect high quality customer service when we shop, so that's what we endeavour to provide to our customers.

Finally, enjoy the site and products, we're sure you'll have fun ;-)