Here at kenderdine.co.uk we take your security and privacy very seriously. With that in mind we have implemented industry standard security encryption technologies along with a very stringent data policy to make sure that by shopping here online with us, you are safe from the dangers that can be associated with internet purchases.

Security

This web site has been designed with security in mind from it's very creation. When we collect data from you during the checkout procedure, we will direct your Internet browser to our secure server so that all data sent and received between us and your computer is sent encrypted using the latest security techniques. When this happens, the web site address will change to start with https:// your browser will display a padlock sign.

This is achieved through our security approval from GeoTrust, who issues our trusted secure certificate for our systems.

When paying online directly with us, we do not hold your credit card number for any period longer than it takes to authorise the payment. This normally takes less than 10 seconds after you have acknowledged that you wish to proceed with the order. At no time during this period is your credit card stored in any permanent storage devices. After authorisation, where we talk directly with the banks over secure channels, we discard your credit card details. The transaction will appear as kenderdine on your bill.

For your information full company details and contact information can be found in the Customer Services area.

Privacy

We feel it is important that you are aware of the data we collect about you and how we use it. During your shopping experience, we collect information needed to fulfil your orders that you make. This information is always available for your viewing online in the account management area.

Additionally, we use a cookie to track visitors for statistical analysis of the use of our web site. This is also used to identify you when you have logged in to the secure areas to manage the secure transactions.

At no stage is your data passed outside of kenderdine for the use of marketing purposes. Some items we sell are shipped direct from the supplier on our behalf. If this is the case for your order, we will pass the minimum information to them so that they may fulfil your order efficiently.